Contact Details
Dubsat
5 - 8 Hardwick Street
Islington
London
EC1R 4RG
United Kingdom
General Enquiries:
+44 (0)20 7427 2150
Fax:
+44 (0)20 7427 2155
Privacy Policy
Dubsat Privacy Policy
Dubsat Limited ("Dubsat") is part of the Omnilab Media Group. In this privacy policy, when the term Dubsat is used, this includes reference to us, our subsidiaries and our holding company and its subsidiaries, which includes but is not limited to, Dubsat Pty Limited, Dubsat NZ Limited and Omnilab Media Pty Limited.
This privacy policy explains how we will use the personal information that may have been collected when you were using our website.
Collection of Information
We may collect and process the following information about you when you register on our site:
- your name (first and last name);
- your address, county and country details;
- your email address; and
- your phone number
We may be required to collect further information from you dependent on the type of membership you have with us. If you are paying for goods or services then payment details will be needed in the form of debit/credit card details [or other financial information]. Such information is used solely to process payment for the fulfilment of your order. We use a payment processor to handle payment, which deals directly with the processing of your payments to us, and which also stores your financial information. We will not store any debit/credit card details that we receive from you. Our third party payment processor is required to keep secure your information in accordance with our standards (see below at "Security").
We use the above information to:
- carry out our obligations arising from any contracts entered into between you and us;
- notify you about changes to our service; and
- provide third party suppliers with information necessary to enable them to carry out the requested services.
Marketing
When you use the email form from the website to contact Via Worldwide about our goods and services, the personal data you enter in the email form may be used to identify and send targeted materials to you from time to time relating to Dubsat products and services and general matters concerned with distribution of digital media.
The personal data you provide will not be disclosed to any external third parties for marketing purposes.
Dubsat may communicate with you by the following methods: email, SMS, telephone and Live Chat. You have the right to stop receiving our marketing communications at any time.
If you no longer want to receive these communications or would like to change your marketing preferences please contact Dubsat by clicking here, and these communications will be stopped or modified as soon as reasonably practicable.
Cookies
Dubsat may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and deliver a better and more personalised service. They enable us to: estimate our audience size and usage pattern; to store information about your preferences, an so allow us to customise our site according to your individual interests; to speed up your searches; and to recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Log Files
Dubsat's web server may also collect the IP address of our visitors, plus data about visitor usage, including details of the website from which visitors have come before entering the Dubsat website. Dubsat may also collect information on the pages you view on the Dubsat website, the time spent on the website and details of the website you visit when you leave the Dubsat website. This data is used to analyse site usage and, ultimately, to improve our site.
IP address data is not linked to any personally identifiable information.
Sharing your information:
We may disclose your information to third parties:
- if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- if Dubsat or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of Dubsat, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Transfer of Data
The information that we collect from you may be transferred to and stored at a destination outside of the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
The website and database that hold your information is currently hosted in the UK.
By providing us with your personal information you agree that we may transfer, store and process your information outside the EEA.
Security
The security of personal data is important to us. We maintain appropriate administrative, technical and physical safeguards to protect personal data against accidental or unlawful destruction, accidental loss, alternation, unauthorised disclosure or access, use and all other unlawful forms of processing of the personal data in our possession.
Access and Complaints
To find out more about how your data will be used, or to make a complaint, please contact our privacy officer at the following email address: privacy@dubsat.com.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the information that we hold about you, please contact us at: privacy@dubsat.com. We may make a charge of £10 for this.
We hope that you will be happy with the way we handle your information but if not you have the right to complain to the Information Commissioner if there is a problem. For more information visit www.ico.gov.uk
Update
Dubsat reserves the right to modify this privacy policy at any time. This policy was last updated on 23rd March 2011. Dubsat recommends that you regularly check this privacy policy for any updates.
Contact
If you have any questions in relation to this privacy policy please do not hesitate to contact Dubsat at marketing@dubsat.com

